Refund policy

1. Refunds

Due to the nature of sealed product in the TCG space, we do not offer returns. The only exceptions to this rule are items that arrived damaged or not as described. Send an email to support@foilpackfanatic.com describing the nature of the request and include pictures of the product and shipping box showing the damage. If the damage was caused by the carrier and we made every reasonable attempt to protect the product or products during packing, you must file a claim with the carrier service.

2. Cancellations

Returns & Refunds

Cancellations can be requested prior to shipment but all cancellation requests are subject to a 7% cancellation fee. This fee covers the non-refundable payment processing fee we are charged when the initial transaction is made. The fee will be deducted from the amount refunded to you. To request an order cancellation send an email to support@foilpackfanatic.com with the following Subject line...

CANCEL ORDER 'enter your order number here'

Example:

CANCEL ORDER 100021